We told Scott when we met him that we were high maintenance clients and that we had high expectations and researched everything. No matter how annoying we were, they helped us with our design and the major surprise was there were no charges for changing our minds midway. As long as the steel had not been ordered, we could adjust the design. Even when the steel was ordered and minor changes were required because some aspects would not quite work with some adjustments we had made, they found some way to resolve the issue.
They accommodated our research and embraced new things we found that added to the design of the house. When we had a few stumbles because of non delivery (not Straight Edge’s fault) there was calm support as together we worked out how to resolve our special orders as owner builders, and not big time builders with power.
This journey was all the more pleasant because of Straight Edge Steel Frame Homes.
ADRIAN & SKYE HANND
As a young couple looking to build we did extensive research into suppliers of steel framed homes and found that Straight Edge were not just faultless but were a stand out among all other steel framed home suppliers in Western Australia.
With their customer service, attention to detail and willingness to go the extra mile, you certainly will not be disappointed. If you’re looking for prompt, detailed answers to your building and design questions (as we were), you’ll be pleasantly surprised with Straight Edge’s consistency. We highly recommend Straight Edge to anyone who is looking to design and build a steel framed dream home.